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Order Information
*Orders may be placed on-line, phone, fax, or e-mail.
*When faxing an order, include a daytime phone number in case we need to contact you.
*Send e-mail orders to joyce@aerialrigging.com.
*Whether you call, fax, or e-mail us, make sure you indicate quantities, sizes, and color choices. Using our product numbers and descriptions will speed up your order.
*We accept purchase orders from governments, organizations, businesses, and schools with approved credit. (See Credit Application)
*Florida sales tax is required on all orders picked up or delivered in Florida unless your Florida tax exemption certificate is on file with our office. All other applicable taxes are the purchaser's responsibility.
Shipping Information
*All materials sold F.O.B. Shipping point. Customer assumes all insurance and delivery risks of loss or damage at F.O.B. point as provided in common law.
*If a shipping container is damaged when you receive it, open it and inspect the contents while the carrier is there. Report damage to the carrier by marking the freight bill before you accept or refuse the shipment.
*If the container looked okay but the contents were damaged or items are missing, please contact us. We must be notified of any shipping discrepancies within 15 DAYS of receipt of our package or invoice.
Payment Options
We accept the following methods of payment:
*Prepaid-Cashier's check or money order, payable to Rescue-Gear.
*C.O.D.-Cash ONLY
*Visa/Master Card/American Express-Please be sure to include the complete number, your name as it appears on the card, and the expiration date.
*Sorry, we do not accept personal checks.
Return Policy
Please contact us for a Return Materials Authorization (RMA) number before returning any merchandise for any reason. We are not responsible for any merchandise returned without an RMA number. Returned merchandise will be inspected and may be subject to a restocking fee. Absolutely no returns on rope, web, web products, or videos, unless the item was received in a damaged condition and an RMA number is requested within 5 days of receipt of the shipment. On all other returns, an RMA must be requested within 15 days of the invoice date.
Miller Harness Legend
C: Comfort Back Pad
D: Shoulder D-Rings
FB: Friction Buckles
PT: Pass Through Buckle
H: Side Positioning D-Ring
L: Lightweight Webbing
MB: Mating Buckles
FD: Front D-Rings
BP: Back Pad
P: Polyester Webbing
R: Retrofit Harness
S: Sub-Pelvic Strap
TB: Tongue Buckle
U: Universal Fit
W: Removable Waist Belt
LB: Loops for Waist Belt
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